Shipping policy
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
If we are experiencing a high volume of orders, processing may be delayed by a few days. We will notify you via email if there is any significant delay.
Shipping Rates & Delivery Time
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
-
Local Shipping: 3–7 business days
-
International Shipping: 7–20 business days
Delivery times are estimates and may vary due to customs, weather conditions, or courier delays.
Shipping Destinations
We currently ship to:
-
Domestic orders
-
International orders (selected countries)
If your country is not available at checkout, please contact us before placing an order.
Order Tracking
Once your order has shipped, you will receive a tracking number via email or SMS.
Please allow 24–48 hours for tracking information to update.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees, which are not included in the item price or shipping cost. These charges are the responsibility of the customer.
Delayed or Lost Orders
We are not responsible for delays caused by the shipping carrier.
If your order is lost or significantly delayed, please contact us and we will assist you in resolving the issue.
Incorrect Address
Please make sure your shipping address is correct.
We are not responsible for orders delivered to an incorrect address provided by the customer.